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What can I do if I forget my password?

Usually on the outside of your home, you have an electric meter installed by your utility company.

How can I share my investment success with others?

Usually on the outside of your home, you have an electric meter installed by your utility company.

How does Sunwatch work with multiple systems?

Usually on the outside of your home, you have an electric meter installed by your utility company. This meter measures how much power you consume, and determines your monthly electric bill. When you install a solar elecric system, the utility company replaces that meter with a new net meter, free of charge. Your new net meter measures the electricity you produce as well as the electricity you use and your electric bill is based on the balance. Learn More about Net Metering.

What is a net meter?

Usually on the outside of your home, you have an electric meter installed by your utility company. This meter measures how much power you consume, and determines your monthly electric bill. When you install a solar elecric system, the utility company replaces that meter with a new net meter, free of charge. Your new net meter measures the electricity you produce as well as the electricity you use and your electric bill is based on the balance. Learn More about Net Metering.

How should I monitor my solar array in the best possible way?

Except in unusual circumstances where panels are in close proximity to a dusty or heavily poluted area, solar panels do not require cleaning. In New England there is enough rain to give your panels all the washing they need. If you do want to clean your panels, its best to give them a shower from a garden hose in the morning before they get very hot.

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At SunBug we love to talk solar, so if you have a question just ask. If we can't answer it immediately we'll take the time to figure it out, because we believe that a well reasoned answer is better than a quick unconsidered one. And we’ll speak in language that makes sense to you.